Privacy Policy

Effective Date: October 26, 2023

Welcome to RYOBI TOOLS SALE (powertoolsdeal.com). We are an independent, U.S.-based retailer specializing in genuine RYOBI tools and compatible accessories, serving a global community of dedicated DIY enthusiasts and professional tradespeople. Just as we are committed to providing reliable, high-quality tools—from Angle Grinders and Band Saws to Drill Bits and Sanding Sheets—we are equally dedicated to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase. It reflects our core values: straightforward, professional, and globally accessible. By using our site, you consent to the data practices described in this policy.

1. Information We Collect

To provide you with a seamless shopping experience and secure payment processing, we collect several types of information:

• Personal Identifiers: When you place an order, we collect your name, shipping address, billing address, email address, and phone number. This is necessary to process your transaction, ship your RYOBI tools (from our Mesa, AZ warehouse), and provide customer support.
• Payment Information: We use PCI-DSS compliant third-party payment gateways (like PayPal and major credit card processors) to handle all financial transactions. We do not store your full credit card details on our servers. These gateways collect payment card details, billing information, and transaction data securely.
• Technical & Usage Data: We automatically collect information about your device and how you interact with our site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us optimize our website for tools like Air Compressors or Circular Saws.
• Communication Data: If you contact our support team at [email protected], we retain the content of your message and our response to provide better service.

2. How We Use Your Information

We use the collected information solely for legitimate business purposes, consistent with our role as a specialized tool retailer:

• To Process & Fulfill Orders: To complete your purchase of RYOBI ONE+ systems, Drill Bit sets, or major tools, arrange for shipping, and send you order confirmations and tracking information.
• To Communicate With You: To respond to your inquiries, send administrative information (like updates to our policies), and provide customer service related to your orders or returns.
• To Improve Our Website & Services: To analyze how makers and professionals use our site, troubleshoot problems, and enhance the user experience for finding products like Belt Sanders or Countersink Bits.
• For Security & Fraud Prevention: To protect our website, transactions, and business against unauthorized or illegal activity, in line with our commitment to secure payment processing.
• For Legal Compliance: To comply with applicable U.S. laws and regulations, and to handle any international shipping requirements as noted in our Shipping Policy.

We do not use your personal information for automated decision-making or profiling.

3. Sharing and Disclosure of Information

We value your trust and do not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share your data as necessary under these limited circumstances:

• Service Providers: We share data with trusted partners who perform services on our behalf, such as payment processing (e.g., PayPal, credit card networks), order fulfillment and shipping carriers (to deliver your tools globally), email delivery services, and website analytics. These partners are contractually obligated to protect your data and use it only for the services we request.
• Legal Obligations: We may disclose information if required by law, subpoena, or other legal process, or if necessary to protect the rights, property, or safety of RYOBI TOOLS SALE, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership.

As an international retailer, your data may be transferred to and processed in countries outside your own, including the United States. We ensure such transfers are protected by appropriate safeguards.

4. Data Storage and Security

We implement robust security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

• Secure Infrastructure: Our website uses 256-bit SSL encryption during the checkout process, indicated by “https://” in your browser.
• Limited Access: Access to your personal data is restricted to authorized personnel who need it to perform their job functions.
• Payment Security: All payment transactions are handled by PCI-DSS compliant gateways. We never store your full credit card numbers on our servers.
• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (such as tax and accounting requirements), resolve disputes, and enforce our agreements.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. As a customer-centric shop, we aim to honor these rights in a straightforward and professional manner:

• Access & Correction: You can review and update your account information by contacting us. You may request access to the personal data we hold about you.
• Data Deletion: You may request the deletion of your personal data, subject to certain legal exceptions where we need to retain information (e.g., for order records).
• Opt-Out of Marketing: We do not currently engage in promotional email marketing. Any transactional or service-related emails (e.g., order confirmations) are essential and cannot be opted out of.
• Do Not Track: Our website does not currently respond to “Do Not Track” signals from browsers.

To exercise any of these rights, please contact us using the information in the “Contact Us” section below. We may need to verify your identity before processing your request.

6. Cookies and Tracking Technologies

Like most e-commerce websites, we use Cookies and similar tracking technologies to enhance your browsing experience and understand how our site is used.

• What Are Cookies: Cookies are small data files placed on your device that help us remember your preferences, keep items in your shopping cart (like that Cordless Ratchet or set of Sanding Sheets), and analyze site traffic.
• How We Use Them: We use cookies for essential functions (site operation and security), performance/analytics (to see which tools pages are most popular), and functionality (to remember your session).
• Your Control: You can control cookie settings through your web browser. Most browsers allow you to block or delete cookies. Please note that blocking certain cookies may impact the functionality of our website and your ability to make a purchase.

We do not use third-party advertising cookies for behavioral advertising.

7. International Customers

We ship to a global community of makers (excluding only a few remote areas). If you are accessing our site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. The data protection laws may differ from those in your country. By using our services, you consent to this transfer.

Note on Customs & Duties: As stated on our homepage, we do not collect or pay customs fees, import duties, or local taxes. These are separate charges handled by your local authorities and delivery carriers. Our payment system only collects for the product and our shipping fee.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new policy on this page with an updated “Effective Date.” We encourage you to review this page periodically.

9. Contact Us