FAQ

All orders are shipped from our warehouse in Mesa, Arizona, USA. We process and pack orders within 1-2 business days after your payment is confirmed.

We offer two reliable shipping methods to fit your timeline and budget:

• 🚚 Standard Shipping ($12.95 flat rate): Shipped via DHL or FedEx. Delivery typically takes 10-15 business days after dispatch. Includes full tracking. Ideal for time-sensitive projects.
• 📦 Free Shipping: Available automatically on all orders over $50. Shipped via EMS. Delivery typically takes 15-25 business days after dispatch. Perfect for maximizing value on larger orders when you can plan ahead.

We ship to most countries worldwide! However, we are currently unable to ship to a select few remote areas and some parts of Asia. The best way to check is to proceed to checkout and enter your address—the system will automatically validate if we can deliver to you.

As soon as your order leaves our warehouse, you will receive a shipment confirmation email containing your tracking number and a link to monitor your package’s journey in real-time.

Yes, please note that for orders shipped outside the United States, any applicable customs fees, import duties, or taxes are the responsibility of the recipient. These charges are not included in our product prices or shipping fees and are determined by your local customs authorities.

We accept all major credit cards and secure online payment methods: Visa, MasterCard, JCB, and PayPal.

The prices displayed on our site are final for the product and our shipping fee. As mentioned above, international customers may be subject to additional local taxes and duties, which are beyond our control.

We specialize in RYOBI tools, systems, and compatible accessories. Our curated selection includes everything from power tools like Angle Grinders and Circular Saws to essential accessories like Drill Bits, Sanding Sheets, and Saw Blades, all designed to work within the RYOBI ecosystem.

Yes! Our complete kits are bundled to include the tool, battery, charger, and any relevant accessories as described in the product listing. We pack these bundles with extra care to ensure everything arrives in perfect, ready-to-work condition.

We stand behind our tools. If you are not completely satisfied, you may return your purchase within 15 days of receiving the item. To be eligible for a return, items must be in new, unused condition with all original packaging.

To initiate a return, please contact our customer support team at [email protected]. We will provide you with return instructions and the necessary authorization.

Return shipping costs are the responsibility of the customer, unless the item arrived damaged or defective. In case of a damaged or defective item, please contact us immediately upon receipt, and we will guide you through the process at no cost to you.

We are an independent retailer based in Mesa, Arizona, specializing in providing great deals on professional-grade RYOBI tools and compatible accessories. Our mission is to empower your projects worldwide by combining quality tools with straightforward, reliable global logistics.

Our Address: 944 Elmwood Avenue, Mesa, AZ 85201, USA.

RYOBI TOOLS SALE is an independent retailer. RYOBI is a registered trademark of its respective owner. We specialize in selling RYOBI systems and accessories but are not the official brand website.